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Simon Young is a seasoned professional with over 25 years of experience in customer delivery and service management. Currently serving as Field Service Manager at DMA Group since April 2023, Simon focuses on M&E maintenance and energy services in London and the Southeast. Previously, Simon held the position of Customer Care Manager at Watkins from March 2016 to April 2023. Known for a calm demeanor, Simon excels in training and recruitment, effectively evaluating situations and providing guidance to achieve optimal outcomes for all stakeholders involved.