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Karolina Kolosova is a Senior Market Research Analyst at Dixa, where responsibilities include enhancing customer relationships and improving service quality through data-driven insights since July 2019. Previously, Karolina served as a Shop Assistant at АГАТА from May 2016 to July 2018. Karolina holds a Master's degree in Japanese Language and Literature from Ivan Franko National University of Lviv, where studies were completed from 2012 to 2018.