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Katherine Phillips is an experienced professional in client implementation and project management, currently serving as a Client Implementation Coordinator at Diversity Travel since January 2022. Previously, Katherine worked as a PA to the Director of Vocations and Growing Leaders Team Administrator at The Diocese of Blackburn and as an Implementation & Engagement Manager at Key Travel, focusing on onboarding customers from the university and charity sectors across the UK and Europe. Katherine's career also includes roles such as Product Coordinator for NexusTours in Mexico, where responsibilities encompassed contract negotiation and documentation maintenance, and Excursions Manager at Destination Services, leading a reservations team. With a Bachelor's degree in Psychology from The University of Sheffield and a strong foundation in customer service and sales from earlier positions with TUI and Mex-Atlantica Tours, Katherine brings a diverse skill set and extensive industry knowledge to their work.