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Renato Dimitrov Pimenta has a diverse range of experience in CRM, loyalty, marketing, and e-commerce management. Renato has worked in various positions such as Marketing Manager, Business Development Manager, and Senior Marketing Consultant for companies like CSU CardSystem SA, Collinson, and divbrands. Renato has successfully implemented CRM strategies, increased customer engagement and satisfaction, managed automated email flows, and led business development projects. Renato is Salesforce Marketing Cloud certified and has a background in business administration and advertising.