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Yuet Jen Sum possesses extensive experience in customer service leadership, currently serving as the Customer Service Team Lead at Reebelo since February 2022. Prior to this role, Yuet Jen served as Customer Service Team Lead and Customer Support Executive at ShopBack from September 2016 to August 2021. Yuet Jen also held a position in travel operations at Agoda from November 2012 to July 2016, and began a career in customer service as a Senior Customer Service Officer at UOB from August 2011 to May 2012.