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Joe Mills is a seasoned professional with extensive experience in transformation strategy and automation, currently serving as Senior Director at Discover Financial Services since July 2017. In this role, Joe oversees various functions including Special Operations, Strategic Delivery, Intelligent Automation, the Discover Technology Academy, and the Chatham Technology Hub, ensuring the success of high-priority projects. Previously, Joe held multiple leadership roles within Special Operations, focusing on enterprise internal consulting and automation initiatives, notably creating an RPA Tiger Team that identified over $10 million in process improvement opportunities within six months. Joe's career also includes significant positions at IBM and Boeing, where expertise in Lean Six Sigma, strategy, and analytics was developed. Joe holds a Bachelor of Arts degree in Logistics, Materials, and Supply Chain Management from Michigan State University.