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Sam Edwards has a diverse work experience spanning over several years. Starting in 2008, Sam worked as a Sales Associate at Specsavers for two years before transitioning to their own business, Edwards Contracts, where they were the Business Owner from 2010 to 2012. In 2013, Sam joined Virgin Media as a Sales Associate, contributing to the company's retail venture and focusing on improving the customer experience. Later that year, Sam also joined Apple as a Family Room Specialist. Sam then moved on to IBSA in 2014, where they worked as a Security Specialist Project Manager. Returning to Apple in 2017, Sam served various roles including Genius, Lead (Career Experience), and Risk Management Specialist (Secondment). From 2018 to 2022, Sam held the position of Lead (Store Manager) at Apple's largest retail space in EMIEA, overseeing operations, strategy, and employee engagement. Currently, Sam is employed at Disciple Media, initially working as a Customer Success Manager and eventually transitioning to the role of Senior Customer Success Manager in 2023.

Sam Edwards attended Cranbourne Business and Enterprise College from 2005 to 2010. Throughout this time, no specific degree or field of study is mentioned. Additionally, Sam obtained certifications from Pearson VUE, including Logic Pro X in October 2013. Other certifications obtained from Pearson VUE include Apple Certified Mac Technician, Apple Certified iOS Technician, and Service Fundamentals, but the specific months and years of obtaining these certifications are not provided.