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Caleb Ibejigba is an experienced professional in customer support, public relations, and content strategy, currently serving as a Pensions Customer Support Specialist at Diligenta, where substantial improvements in customer satisfaction have been achieved. Prior experience includes a public relations internship at Holyrood PR, where brand recognition was significantly enhanced, and a role as a content strategist at CareerBuddy. Caleb's background also includes a position in corporate communication and growth marketing at Thrive Agric, where a streamlined complaint resolution process led to improved customer retention. Caleb holds an MSc in Strategic Communication and Public Relations from Queen Margaret University and a Bachelor’s degree in Mass Communication from Covenant University.