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Rachel Donato currently serves as the Enterprise Customer Success Manager for EMEA at Digimind, leading implementation projects and ensuring customer satisfaction while developing business opportunities. Previously, Rachel was the Content Manager for Latin America at Believe, a prominent digital music company, and also held roles such as Head of Customer Services at the Instituto de Previdência dos Servidores do Estado do Espírito Santo, Attorney at Sirlei de Almeida Lawyers, and Legal Consultant at Procon Estadual do Espírito Santo. Rachel holds a law degree from Multivix and master’s degrees in Civil Procedural Law from Damásio Educacional and in Tax Law from the Instituto Brasileiro de Estudos Tributários.