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Jemma Gunning has extensive experience in customer engagement and management within the logistics and e-commerce sectors. Currently serving as a Senior Manager in Customer Engagement at DHL Innovation Center for the Middle East & Africa, Jemma has previously held roles such as Innovation Engagement Manager and National Customer Manager for Luxury Fashion & E-commerce at DHL Express. Prior to that, Jemma managed customer business development at Nestlé Nespresso SA and served as an Account Relationship Manager at UPS. Jemma's career began at Audi Ireland as a Sales Business Administrator. Jemma holds a Bachelor's degree in Sales Management from the National College of Ireland, completed between 2008 and 2011.