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Sylvie De Smet has a diverse work experience spanning over two decades. Sylvie began their career at IBM HR Learning EMEA as an MBS Consultant in 2000 and remained in that role until 2009. From there, they moved on to Manpower Business Solutions, where they held various positions such as Service Representative, Project Coordinator, Operations Manager, and finally, Business Unit Manager. In 2011, Sylvie joined DHL as an Area Sales Manager and later transitioned to DHL Express België, where they served as the Sales Manager Key Accounts. During their time at DHL Express België, they took on additional responsibilities as Head of Strategic Programs, Digitalization, Quality & Audit Belux, and eventually became the VP Customer Service and Continuous Improvement. Sylvie's work experience demonstrates their ability to adapt and excel in different roles within the logistics and business solutions industry.

Sylvie De Smet pursued their bachelor's degree in English, French, and Dutch from Belgium Jobs between 1997 and 2000.