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Petra Kallisch is a seasoned IT professional with extensive experience in leadership and service architecture within the technology sector. Currently serving as Leiterin IT Workplace Service at DEVK Versicherungen since February 2020, Petra has previously held key roles at DuMont Systems GmbH & Co KG as Service Architect and Leiterin Service Desk. Additionally, Petra contributed to DATAGROUP SE in various leadership positions related to IT Operations and Service Desk from 2007 to 2014. Educational qualifications include a Systemischer Coach certification from INeKO - Institut at the University of Cologne and a Magister Artium degree from the University of Cologne.