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Andy Wood has a wide range of experience in various roles related to operational excellence, customer support, digital marketing, and business development. Currently, Andy is the Senior Manager - CX Technology Operations at Depop, where Andy focuses on developing CX tooling strategies and managing third-party operational tooling. Prior to this, Andy held roles such as Operational Excellence Manager at LiveScore Group and Customer Operations Analyst Team Leader. Andy has also worked at companies like PureGym, iProspect, and Fragrance Direct in roles such as Personal Trainer, PPC Manager, and Online Marketing Manager. Their diverse background includes experience in managing digital marketing campaigns, website content management, and social media strategy.