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Megan Metzker has worked in the customer success and marketing industries since 2016. Megan began their career as a Brand Ambassador at Roadie Inc in 2016. In 2020, they joined Roadie as a member of the Marketing Team, where they created and executed successful marketing campaigns, managed the social media budget, and worked directly with customers. In 2021, they were appointed Director of Accounts and Marketing Communications at Pollen Technologies Incorporated. In 2022, they joined Delivery Solutions as a Senior Customer Success Manager, Client Relations and later as a Customer Success Manager, Client Relations.

Megan Metzker obtained a Bachelor's degree in Marketing from the University of South Carolina. Additionally, they received an Inbound Certification from HubSpot in February 2020.