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Loredana Nicolau is an experienced professional in office management and hospitality, currently serving as Office Manager at DEFEND INSURANCE GROUP since April 2023. Prior to this role, Loredana worked at Leonardo Hotels as Health Club & Spa Manager from July 2018 to January 2023, where responsibilities included overseeing daily spa operations, managing staff, finances, and ensuring customer satisfaction. Loredana's career also includes significant roles at Grange Hotels as Health Club & Spa Manager and Receptionist, as well as experience in food and beverage services and banking transactions at Raiffeisen Bank Romania. Loredana holds a Master's degree in Financial Management from Anglia Ruskin University and a Bachelor's degree in Finance and Banking from The Nicolae Titulescu University of Bucharest.