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Natalia Ruiz is an experienced professional in customer success and digital marketing, currently serving as a Digital Customer Success & Tech Support Specialist at Datasembly since December 2021, where responsibilities include managing customer accounts with an ARR of $2M and enhancing user experience through help center article management. Prior experience includes roles as Senior Customer Success Analyst and Customer Success Analyst at Datasembly, as well as an Associate Digital Merchandiser at The LEGO Group, where management of 2,400 SKUs across North America was undertaken. Educational credentials include an MBA in Digital Marketing Strategy from the University of Connecticut School of Business and a BBA in Marketing and Global Business from the University of Vermont.