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Jack Bedick is an experienced professional in customer success and client services, currently serving as Team Lead Customer Success Manager at Darktrace since February 2022. Prior to this role, Jack worked at FastModel Sports from March 2019 to February 2022, where responsibilities included providing operational support for clients, conducting training sessions, and facilitating software onboarding for major sports organizations. Jack's earlier experience includes roles at GolfNow, focusing on personalized golfer care, and various internships that involved operational planning and research assistance. Jack holds a Bachelor’s Degree in Economics/Sports Management from Florida State University and completed a UK Global Sports Management Program, further enhancing expertise in the sports industry.