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Jennifer Ngo has a diverse work experience spanning various roles in different companies. Jennifer began their career as a Residence Hall Coordinator at Boston University Events and Conferences, where they oversaw site management and key inventory. Jennifer then worked as a Marketing Specialist at Bon Me, where they developed and maintained the brand identity and managed social media. Jennifer later joined Integrated Design Group as a Graphic Designer/Marketing Coordinator, where they worked on proposals for new business acquisition. Jennifer then returned to Bon Me as the Human Resources and Marketing Manager, overseeing hiring processes and managing employee benefits. Jennifer then transitioned to Lovepop, starting as a District Manager and eventually progressing to roles such as Retail Growth and Expansion Manager, Manager of Store Design and Development, Senior Manager of Store Development, and Director of Retail Store Development and Fixturing. Their responsibilities at Lovepop included overseeing operations, managing construction projects, and developing and executing growth strategies. Jennifer's most recent role is the Director of New Clinic Development at Cypress Health Partners, where they are responsible for overseeing the development of new clinics across multiple states and managing design/build vendors. Overall, Jennifer Ngo has a strong background in project management, operations, and business development across various industries.

Jennifer Ngo holds a Bachelor of Science degree in Advertising and Sociology from Boston University. Additionally, they have obtained certifications in Construction Management Foundations from LinkedIn in 2020 and Teaching English as a Foreign Language (TEFL) Certification in 2014.