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Jeff K. has worked in the technology field since 2000. Jeff's first role was as a Help Desk Support II at Convergys from 2000 to 2001. Jeff then worked as a PC Support Analyst at HD Supply from 2001 to 2002. From 2002 to 2006, Jeff K. held the role of Sr. Technology Specialist at Foley & Lardner LLP. Since 2006, they have been employed as a Sr. Systems Engineer / Project Manager at Cutting Edge Network Technologies.

Jeff K. began their educational journey in 1998 when they attended Okaloosa-Walton Community College. Jeff then obtained the Microsoft Certified Systems Administrator (MCSA) certification in June 2002, followed by the A+ Certified Professional (A+) and Network+ Certified Professional (Net+) certifications from CompTIA in May 2002. In September 2005, they earned the Microsoft Certified Desktop Support Technician (MCDST) certification from Microsoft. In January 2011, they achieved the Citrix Certified Sales Professional (CSSP) certification from Citrix. In January 2012, they earned the Certified SonicWALL Security Administrator (CSSA) certification from Dell SonicWALL. In January 2014, they obtained the Citrix Certified Administrator (CCA) certification from Citrix. Finally, in January 2019, they achieved the Citrix Certified Associate - Virtualization (CCA-V) certification from Citrix.