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Abhishek Lanka is a Senior Engagement Manager at CustomerInsights.AI since May 2021, where responsibilities include transforming Life Sciences Commercial Operations through innovative AI solutions and delivering significant value via an Automated Analytics Platform-led Services model. Achievements include substantial cost reductions in analytics, enhanced error elimination through automated quality control measures, and increased revenue driven by AI-powered operations. Previously, Abhishek held multiple roles in field operations at TRINITY and was an analyst at Novartis as well as a consultant at ZS Associates. Abhishek holds a Bachelor's Degree in Electronics and Communications Engineering from the Indian Institute of Technology (Indian School of Mines), Dhanbad, earned between 2011 and 2015.