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Ashley Joy started their work experience in 2007 as a Women's Resident Advisor at Oral Roberts University and also served as a Research Assistant there from 2008 to 2010. Ashley then worked as an Intern at Stop Child Trafficking Now from 2010 to 2011. In 2011, they became a National Preparedness & Response Corps Member for the American Red Cross, a role they held until 2013. During this time, they also served as a Disaster Case Management Supervisor and Regional Mass Care/Logistics Program Support Manager. From 2013 to 2015, Ashley was a Program Director at the American Red Cross. Most recently, they joined CurlMix in February 2019 as a Customer Service Manager.

Ashley Joy attended Oral Roberts University from 2006 to 2011, where they obtained their Bachelor of Arts (BA) degree in International Community Development. Furthermore, in November 2018, Ashley obtained certification as a Sales Development Representative from Victory Lap.