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Luis Burnay Nascimento currently serves as Head of Health Services Operations at CUF - Hospitais e Clínicas, overseeing a team responsible for calculating and paying clinical fees for service providers. Prior to this role, Luis was Operations Manager at José de Mello Saúde, where responsibilities included coordinating teams across various departments and managing projects to enhance operational efficiency. Luis's experience also includes positions as Project Manager at NOS SGPS, focusing on customer loyalty initiatives, and Sales Manager at PT Contact, where duties encompassed sales management and operational oversight. Early career experience includes a consultant role at Deloitte, specializing in PMO activities and process improvement. Luis holds a degree from Universidade Católica Portuguesa, obtained in 2006.