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Chris Phillips is an accomplished leader in program management and customer success, currently serving as a Senior Program Manager at Crows Nest Software since October 2022. Previously, Chris held the position of Vice President of Customer Success at NavigatorCRE, where efforts included implementing the Scrum framework and developing sustainable processes. With a strong background in business development, Chris contributed to growth strategies for Interior Woodworking Specialists as a Program Manager and held similar roles at surfaceLAB and Tucker Powersports. Chris has also directed marketing initiatives at TrailersPlus and served as Vice President and General Manager at Alliance Title & Escrow, significantly impacting operations and customer relations. Educational qualifications include a Project Management Certification from Bellevue College.