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Anna Eddy is a Senior Business Analyst at QSR Automations, where responsibilities include serving as Product Owner for multiple Agile scrum teams, gathering requirements, and prioritizing tasks. With a robust background in quality assurance and technical support roles, Anna has developed expertise in software testing, user experience enhancement, and technical support for proprietary products. Previous experience includes serving as Client Services Coordinator at VMS, providing technical assistance to clients, and working as a Multi Channel Sales Associate at Best Buy, focusing on customer support. Anna holds a Bachelor of Arts degree in Foreign Languages and International Studies, complemented by studies in Economics, from Bellarmine University.