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Pavel Fiala is a seasoned professional in the field of Operations Support Systems (OSS), currently serving as a Senior OSS Expert at CROSS Network Intelligence since September 2019. In this role, Pavel Fiala is responsible for designing, architecting, and implementing intricate OSS solutions while collaborating with internal stakeholders to fulfill their requirements. Previously, Pavel Fiala held significant positions at T-Mobile Czech Republic a.s. as a Senior OSS Architect and at GTS Czech in various capacities, contributing to the evolution of OSS architectures. Pavel Fiala commenced a career as an OSS analyst and NOC operator at GTS Czech, culminating in over two decades of expertise in this domain. Pavel Fiala holds a Bachelor's degree in Computer Software Engineering from the Czech Technical University in Prague, complemented by foundational education at Gymnazium Jana Keplera.