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Ivan Renis is an experienced IT professional currently serving as Responsabile team IT at Critical Service since February 2019, where responsibilities include team leadership, training management, workload organization, personnel development, and ITIL process analysis. Previous roles include Helpdesk IT at Arka Service Srl, where Ivan provided first-level service desk support for various national and international clients, and Promoter Vendite at Smartbox Group, focusing on direct customer relations. Ivan also has a background in community support and youth engagement, having worked as Affidatario Diurno with disabled individuals and Operatore Territoriale managing youth aggregation points. Ivan studied at the Università degli Studi di Torino and holds a degree in Tecnico dei Servizi Turistici from I.I.S. "N. Bobbio".