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Jayna Blackwell is a highly experienced professional in crisis management and customer service, currently serving as the Overnight & Weekend Crisis Line Program Manager at Crisis Support Services of Alameda County since February 2023. Previous roles include Crisis Line Coordinator and Follow-Up Shift Supervisor within the same organization, along with significant leadership positions in various industries, including General Manager at Little Caesars Pizza and Lead Supervisor at Aramark Corrections. Jayna has a strong background in music as an accomplished R&B Lead and Background Vocalist since 1995. Additionally, Jayna has held diverse event management and administrative roles for various organizations, demonstrating a versatile skill set across different domains. Jayna's educational background includes studies at San Francisco State University and Merit College.