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Kostas Katsinis has extensive experience in customer service, currently serving as Customer Service Supervisor at CQS S.A. since April 2011, focusing on PPC inbound support. Prior roles include Senior Team Leader for Wind Customer at TNT Greece from September 2008 to October 2010, and Inbound Customer Service Representative. Earlier, Kostas worked as a Food and Beverage Assistant at Poseidon Hotel Paros from May 2001 to September 2005. Academic qualifications include a Bachelor of Business Administration in Tourism and Travel Services Management from the Technological Educational Institution of Lamia, completed between 2001 and 2004, alongside secondary education at Nea Penteli High School.