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Sophia Gibson is an accomplished professional with diverse experience in customer success, account management, and social media strategy. Currently serving as Associate Account Manager for Mid-Market at Navan, Sophia leverages a background that includes a role as a Customer Success Representative at Splashtop Inc., where effective client guidance and collaboration were key contributions. Previous experience includes serving as a Social Media Strategist at Digital Artisans LLC, managing customer relations as Customer Service Manager at Frost Cupcake Factory, teaching at KinderCare Education Centers, and providing childcare as a Nanny for College Nannies, Sitters and Tutors. Sophia holds a Bachelor of Arts in Political Science and Government from San Jose State University.