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France Leclerc is a seasoned professional in customer success and strategic transformation, currently serving as Principal Customer Success Manager at Navan since January 2024. Prior experience includes positions such as Director of Customer Success at Sharpist and Senior Project Manager for Strategic Transformation at Expedia Group, where key accomplishments involved redesigning customer-centric processes and leading international teams managing high-value global accounts. With a strong background in account management, France has a proven track record of fostering client relationships and driving business value, previously holding roles at SNCF and General Electric. France holds a Master's degree in International Business from emlyon business school.