Cox Communications
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- Customer Experience and Support
Customer Experience and Support
About
The Customer Experience and Support team at Cox Communications is dedicated to enhancing customer satisfaction by delivering exceptional service and support. This team collaborates to refine customer care operations, implement effective training programs, and leverage customer feedback to drive continuous improvement, ensuring that every interaction with Cox enhances the overall customer experience.
Team members
Allen Cheek
Director, Learning Ops & Techn...
Bonnie Ouellette
Director, Sales Onboarding And...
Cesar Baltazar
Manager, Customer Care Operati...
David Parker
Lead Customer Experience Resea...
Hannah Scott
Customer Care Manager
Jamarr Lewis
Customer Care Manager
Jim Barrier
Training Manager
Kathleen Sante
Director Customer Care
Leeanna Lim
Director, Customer Experience
Yousef El-Kher
Manager, Customer Experience
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