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Peter Nguyen is an Incident Manager Tier 2 at Covestic, where Peter manages major live site outages for Microsoft's Commerce+Ecosystems organization. Prior to this role, Peter worked as a Global Communications Manager at Designit and Rational, providing quality cloud service support for Microsoft Azure customers. Previously, Peter worked as a Concierge at The Bellettini, a Restaurant Server at Din Tai Fung Restaurant Group, and a Sales Associate at Old Navy. Peter holds a Bachelor's degree in Community Psychology from the University of Washington Bothell.