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Michelle R. Shelton has extensive experience in customer service and the insurance industry, currently serving as a Customer Service Representative at Covered Insurance-Digital Insurance Marketplace since August 2022. Prior to this role, Michelle worked as a Licensed Insurance Agent at Sitel from September 2020 to August 2022 and held the position of Collections Specialist at TSI - Transworld Systems Inc. from November 2018 to September 2020. Additional experience includes a role as a Collections Specialist at iQor from March 2018 to November 2018. Michelle R. Shelton completed a High School Diploma with a focus on College/University Preparatory and Advanced High School/Secondary Diploma Program at North Augusta High from 2008 to 2012 and is currently pursuing studies in Psychology at Augusta University since August 2012.