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Penny Wong has a diverse work experience, starting with their current role as a Marketing Communications Manager at Cosmo Tech since October 2022. Previously, they worked as a Marketing Manager at Rentokil Initial Hong Kong from March 2020 to September 2020, where they were responsible for planning and executing various digital marketing campaigns. Before that, they held the position of Senior Marketing Executive at Jeeves HK Limited from November 2017 to February 2020, where they conducted market studies and analyzed competitors' strengths and weaknesses. Additionally, Penny worked as an Account Manager at Artlink Design Associates Limited from November 2016 to November 2017. Penny began their career as a Cabin Crew member at Cathay Dragon, where they provided customer service and ensured the safety, security, and comfort of airline passengers from February 2011 to October 2016.

Penny Wong obtained a Bachelor of Arts (B.A.) degree in Marketing/Marketing Management, General from the University of Hull between 2014 and 2016. In 2020, they completed a certificate program in Digital Marketing from Squared Online. Additionally, they obtained a certification in Digital Marketing from Squared Online in January 2021 and became Content Marketing Certified from HubSpot in March 2022.