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Nicolas de Kouchkovsky is an industry analyst and fractional Chief Marketing Officer at CaCube Consulting since January 2022, specializing in customer engagement technologies within the SalesTech and CX sectors. Currently serving as Chief Strategy Officer and Chief Marketing Officer on a fractional basis at Acqueon and Coral respectively, Nicolas focuses on enhancing B2C enterprise communications and empowering customer-facing employees. With extensive experience in the contact center and customer experience markets, Nicolas has contributed as a CCaaS and CX expert at BCStrategies.com and as an officer for the AA-ISP Silicon Valley Chapter. Previous roles include Chief Marketing Officer at Acqueon and Servion Global Solutions, and various leadership positions at Genesys and Alcatel-Lucent Enterprise. Educational background includes degrees in Mathematics and Physics from École Polytechnique and a Master's degree in Robotics and Computer Integrated Manufacturing from ENSTA Paris.