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Xavier Bisang possesses extensive experience in IT support across various companies, notably serving as a first and second level support technician at iXion Services SA within a private bank from 2016 to 2018, where responsibilities included user problem management and assistance via phone and email. Prior roles include IT support at Infomaniak Network SA and a technical support position at Global Blue, providing client troubleshooting and application support. Additionally, Xavier's experience includes managing a team of technicians during a hardware replacement project for UBS banks and providing bilingual support in French and English at avocis Gruppe. Academic credentials include a commercial diploma in economics from Gymnase de Nyon, obtained between 2001 and 2005.