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Kelsey Allen has been working in the professional world since 2019. Kelsey began their career as a Service Coordinator at Perspectives Corporation, a position they held until 2021. Kelsey then moved to Purple Communications, Inc. where they worked as a Facilities Coordinator. Currently, they are a Customer Success Manager at Convo Communications.

Kelsey Allen completed their Associate of Arts and Sciences - AAS in Business Administration and Management, General from Rochester Institute of Technology in 2013. Kelsey then went on to pursue two Bachelor's degrees in Marketing/Marketing Management, General and Hospitality Administration/Management, both from Rochester Institute of Technology, which they completed in 2016. In March 2022, they obtained their Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER.