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Paul Cooney is a seasoned professional in customer success and digital programming with extensive experience in managing teams and driving engagement across various platforms. Currently serving as Manager of Customer Success Solutions at Conviva since December 2020, Paul has successfully led a team of Customer Success Managers, launched new software initiatives, and ensured high customer retention and satisfaction. Previously, Paul held various roles at Red Bull Media House, culminating in the position of Director of US Digital Programming, where oversight of programming and publishing operations resulted in significant audience engagement metrics. Early career experiences include senior roles at Fullscreen, Inc., and AOL, focusing on brand strategy, YouTube management, and partnerships. Paul holds a Bachelor of Arts degree in Communications and Media Studies from Fordham University.