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Geanie Floyd is an experienced professional in talent acquisition and customer service, currently serving as a Talent Acquisition Specialist and Training Associate at Continuum Global Solutions since October 2018. Geanie has successfully advanced through multiple levels of training within the organization. Prior experience includes roles at Conduent as a Customer Service Representative, where responsibilities included managing customer inquiries for Aetna Mail Order Member care and the Pharmacy Benefit Manager for Colorado Medicaid, as well as supporting escalation processes. Geanie's earlier career involved similar customer service roles at Affiliated Computer Services, handling pharmacy-related queries and pre-certifications for Medicare. Geanie holds a diploma from Northern Vance High School.