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Ricky Hayward has a diverse work experience in various roles and industries. Ricky is currently working at Contentsquare as the Enterprise Team Lead in Customer Success. Prior to that, they worked at Contentsquare as a Strategic Success Manager. Ricky also gained experience as a Customer Success Manager at Kibo Commerce and as a Senior Account Director at Local Data Company. Ricky started their career at Dynata as an Account Director in Enterprise Sales and at Kantar as a Media Data Analyst. Ricky's work experience spans from 2012 to the present, showcasing their expertise and progression in the field.

Ricky Hayward completed their Bachelor of Arts (B.A.) degree in English Language and Literature, General at Queen Mary, University of London from 2008 to 2011. In addition, they obtained certifications as a Contentsquare Certified Expert from Contentsquare in September 2021 and as a Monetate Experience Certified from Monetate in November 2020.