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Julia Helmel is an experienced professional in customer success and account management, currently serving as the Customer Success Manager International at Contentserv since March 2023. Previously, Julia held various roles at Ratioform Verpackungen GmbH from September 2019 to February 2023, including Loyalty Programme Manager and Customer Lifecycle Manager. Julia's career also includes experience as an Unabhängiger PIPPA&JEAN Style Coach at PippaJean GmbH, where responsibilities encompassed customer acquisition and event planning from September 2016 to December 2019. Additionally, Julia worked at dailypoint Software from September 2012 to October 2018, progressing from Marketing Specialist to Senior Account Manager, and was involved in customer support across DACH, Spain, and Dubai. Julia holds a Bachelor of Arts in Management, Tourism, and Travel Services from Hochschule für angewandte Wissenschaften Kempten (2009-2014).