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Javier Chavez is an experienced Enterprise Customer Success Manager at Contentful, where responsibilities include building and maintaining relationships with key stakeholders across a portfolio of 32+ enterprise accounts, focusing on customer accountability, deliverable orchestration, renewals, and expansions. Previously, Javier served as an Interim Project Manager, facilitating cross-functional team initiatives, and as an Enterprise Sales Development Representative, implementing innovative strategies to drive revenue. Javier's extensive background at Apple includes roles as a Senior Specialist in AppleCare Partner Relations, where dedicated support efforts enhanced advisor performance, and as a customer-facing representative for iTunes and Apple Music, streamlining processes for a global team. Javier holds a degree from Concordia University Texas.