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Bill Ludlow is currently a Customer Success Manager at Lumos. Prior to joining Lumos, Bill worked as an Enterprise Account Executive at Crayon for nine months. Before Crayon, Bill worked as a Senior Consultant Digital Strategy at Cognizant for over a year. Prior to Cognizant, Bill worked as a Compensation Analyst at Bank of America Merrill Lynch for two years. Before Bank of America Merrill Lynch, Bill worked as a Project Coordinator at The Bluestone Group for seven months.

Bill Ludlow has a certification from Sales Assembly in Customer Success Leadership Certification. Bill also has a certification from MIT Professional Education in Machine Learning: From Data to Decisions. Additionally, they are certified by FINRA (Financial Industry Regulatory Authority) in Series 66 and Series 7.

and Cassy Collier - Customer Success reports to Bill Ludlow. They are on a team with Alix Farhat - Operations, Sean Stapleton - Product, and Pia Roussy - Executive Assistant. Their manager is Leo Mehr, Co-Founder.