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Crystal Paul is an experienced healthcare professional with a comprehensive background in patient advocacy, operational management, and staff training. Currently serving as the Manager of EES Implementation and Optimization at Conifer Health Solutions since November 2014, Crystal has held multiple roles including Strategic Development Specialist and Patient Advocate Lead. Responsibilities encompass training new hires, quality analysis, and data management. Previous experience includes roles at MultiCare Health System as a Medical Receptionist, where proficiency in insurance processes and scheduling was demonstrated, and at Chase Chiropractic Center as Office Manager, overseeing clinic operations. Crystal's career began at Franklin House as a Registered Nursing Assistant, providing essential patient care. Educational qualifications include training from Clover Park Technical College and MultiCare Academy, culminating in a diploma from Sumner High School.