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Glenn Hannus is an experienced professional with a strong background in customer service and security management. Currently serving as a Customer Service Team Lead at Conduent, Glenn oversees the Scandinavian customer support department. Previous roles include Customer Service Specialist at Mercedes-Benz Group Services Madrid and various positions at Securitas Suomi and KST Vartiointi Oy, focusing on security in medical and residential settings. With a career foundation in security at Oy Verifi Ab, encompassing roles such as Security Guard and Head of Security, Glenn has also contributed to education as a Teacher at Vamia and Yrkesakademin i Österbotten. Academically, Glenn holds a Bachelor of Laws from Poliisiammattikorkeakoulu and multiple degrees in security and military studies, demonstrating a strong commitment to professional development in both law enforcement and educational fields.