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Michelle Marsicek currently serves as the Director of Customer Success at ConcertAI, where responsibilities include leading high-profile initiatives and managing the product roadmap for RWD data products and services. Prior experience includes roles as a Clinical Systems Designer at AbbVie, focusing on system design for clinical trials, and as a Clinical Research Coordinator with The US Oncology Network, overseeing compliance in various oncology trials. Additionally, Michelle has experience as a Non-Profit and Grants Consultant and as a Clinical Researcher and Grant Writer at Ballard Healthcare. Academic credentials include a Master of Science in Health Informatics from Logan University, a Bachelor of Science in Biological Sciences from the University of Illinois Chicago, and multiple grant writing certifications.