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Richard Gostelow's work experience starts in 2009 as a Team Leader at Comet. Richard then worked as a Call Centre Manager at Next Step Money from March 2012 to April 2013, where they implemented effective SLAs and KPIs and increased sales. From April 2013 to July 2014, Richard worked as a Team Leader at ComXo, where they managed the performance of two separate teams and implemented various improvements, including a new staff progression scheme and quality monitoring system. Richard then took on the role of Switchboard Operations Manager from August 2014 to December 2015 at ComXo. From January 2016 to March 2017, Richard served as the Head of Switchboard at ComXo, and from April 2017, they became the Director of Customer Service at the same company.

Richard Gostelow attended Mountain Creek State High from 2000 to 2004. Richard then went on to Hull College from 2004 to 2006, although no specific degree or field of study is mentioned.