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Kirsten Groff has a diverse work experience in marketing and communications. Kirsten started their career as a Marketing Communications Intern at Tailored Marketing Inc. in 2018. Kirsten then worked as an Education Instructor & Communications Intern at Bike Pittsburgh from June 2018 to August 2019. In 2019, they joined Children's Literacy Initiative as a Project Coordinator until June 2020. Since November 2020, Kirsten has been working at Community Health & Dental Care, Inc., initially as a Marketing and Communications Coordinator, and later as a Marketing & Communications Manager. Currently, they hold the position of Marketing & Events Director at the same company.

Kirsten Groff completed their education at the University of Pittsburgh from 2015 to 2019. During this time, they pursued a degree in Communications and Sociological Studies with a focus on Nonprofit Management. In addition to their formal education, Kirsten obtained certifications in WordPress for Beginners - Master WordPress Quickly from Udemy in December 2020 and the Google Analytics Individual Certification from Google in October 2019.