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Kateryna Hadzhuk is an experienced professional in influencer marketing and customer support, currently serving as an Influencer Marketing Manager at BetterMe since December 2020, after previously holding the position of Customer Support Agent. Prior to this, Kateryna worked as a Bilingual Customer Support Representative at Plamencom from June 2019 to July 2020, where responsibilities included responding to inquiries from Chinese end-users, reporting bugs, and handling site updates and administration. Educational credentials include a Master's degree in Teaching Chinese from Shanghai Normal University (2021-2023) and a Bachelor's degree in Chinese and English Translation from Kyiv National Linguistics University (2015-2019).