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Kimberly Aakhus has extensive experience in operations management and customer service, currently serving as an Operations Manager at Comcast since April 2011, where contributions include involvement in the AMCOE Cultural Workstream and development of employee engagement activities. Previously, Kimberly held several supervisory roles at Waste Management, overseeing customer service teams and implementing performance improvement measures. Additional experience includes customer service leadership positions at Deluxe Corporation and Pizza Hut, managing teams and ensuring high standards of service and operational efficiency. Currently pursuing a Bachelor's degree in Business Administration and a certificate in Diversity, Equity, and Inclusion in the Workplace.